Boutiq Switch Disposable Refund & Returns Policy

At Boutiq, we strive for 100% customer satisfaction with every Switch Disposable purchase. If you’re not completely happy with your order, our hassle-free return policy ensures a smooth resolution.

📦 Returns & Refunds Eligibility

✅ Accepted Reasons for Returns

✔ Defective/Non-Functional Device – If your Boutiq Switch Disposable doesn’t work upon arrival.
✔ Wrong Item Shipped – Received a different product than ordered.
✔ Unopened & Unused Products – Eligible for store credit (see conditions below).

❌ Non-Returnable Items

✖ Opened/Used Disposables (for hygiene & safety reasons).
✖ Final Sale Items (clearly marked at checkout).
✖ Purchases from unauthorized retailers (we only honor returns from official Boutiq partners).

⏳ Timeframe for Returns

  • Defective Products: Report within 7 days of delivery.
  • Unopened Returns: Must be requested within 14 days.

🔁 How to Initiate a Return

Step 1: Contact Customer Support

📧 Email: sales@boutiqswitchs.com
📞 Phone: [Customer Service Number]
📝 Include:

  • Order number
  • Reason for return
  • Photos/videos (if defective)

Step 2: Receive Approval & Shipping Instructions

  • We’ll email you an RMA (Return Authorization Number).
  • Do NOT ship returns without approval – they may be rejected.

Step 3: Ship Back (If Required)

  • Defective items: We may provide a prepaid return label.
  • Unopened returns: Customer covers return shipping.

💸 Refund Processing

Approved Refunds Will Be Issued As:

💰 Original Payment Method – Processed in 3-5 business days.
🔄 Store Credit – For faster resolution (optional).

Non-Refundable Costs

  • Original shipping fees (unless error was ours).
  • Return shipping (unless defective).

⚡ Warranty & Replacements

All Boutiq Switch Disposables come with a limited 30-day warranty against manufacturing defects.

How to Claim:

  1. Provide proof of purchase.
  2. Submit a video showing the issue.
  3. We’ll ship a free replacement (or refund if preferred).

❓ FAQ

“What if my disposable tastes burnt or leaks?”

This usually indicates improper use (e.g., hitting while charging). However, if it’s defective out of the box, we’ll replace it.

“Can I return half-used disposables?”

No – for health/safety reasons, we cannot accept used vapes.

“How long do refunds take?”

  • Credit card refunds: 3-5 business days (depends on your bank).
  • Store credit: Immediate upon approval.

📜 Policy Updates

We may update this policy occasionally. Check our website for the latest version. Last Updated: [Month/Day/Year].

Contact Us

For urgent return requests:
📧 Email: Sales@boutiqswitchs.com
🌐 Live Chat: [Available on our website]

Thank you for choosing Boutiq! We’re committed to making your experience flawless. 🚀